Flyercooker App Privacy Policy
Effective Date: October 1, 2025
Company: Ellanext Group
Product: Flyercooker App
We collect the following data to provide and improve Flyercooker App:
1. Collection of Information
Personal Data: Name, phone number, email, store/business name, and billing information during signup and subscription.
Usage Data: Flyer creation activity, templates used, product selections, time spent within the app.
Analytics Data: Aggregated behavior data such as page views, actions, and session frequency, collected via tools like Google Analytics.
Device & Technical Data: IP address, browser details, device identifiers, and approximate location.
User-Generated Content: Flyers created, product details added, and photos uploaded by the user.
Customer Support Data: Messages, calls, and interactions with our support team.
Marketing Preferences: Communication preferences and opt-in status.
Marketing Pixel Data: Events tracked via Meta Pixel to analyze flyer-related actions for remarketing purposes.
Payment Data: Payment status and transaction details via Razorpay or manual UPI methods. (*currently we were not using any of these methods)
Communication Metadata: WhatsApp-based messages used for onboarding, reminders, and support.
2. How We Handle Your Information
Deliver and improve the Flyercooker App service.
Assist with onboarding, training, and customer support.
Analyze usage patterns to enhance performance and usability.
Prevent fraud and ensure platform security.
Comply with legal or regulatory requirements.
Send important account-related communications.
Market Flyercooker App or related services using aggregate or anonymized data.
Develop new features, templates, or future products by the founders.
Retarget existing users through ad platforms such as Facebook/Instagram (Meta Pixel), where permitted.
3. Lawful Basis for Processing
We process your data based on: - Your consent — e.g., marketing or pixel tracking.
- Contractual necessity — e.g., fulfilling your subscription.
- Legitimate interests — e.g., fraud prevention, analytics, service improvements.
4. Information Sharing and Disclosure
Your data may be shared only with: - Authorized service providers (e.g., cloud infrastructure, analytics, payment gateways) under strict confidentiality.
- Legal or regulatory authorities, if required by law.
We do not sell or rent your personal data to any third parties.
5. Keeping Your Information Safe
Data is retained only as long as necessary for service delivery, legal compliance, or legitimate business interests.
You may request deletion, correction, or export of your personal data at any time by emailing: ellanextgroup@gmail.com
If you withdraw consent, some features or access may be restricted.
6. Information Security
We follow industry-standard practices for data security: - Encrypted storage and transmission.
- Access control and audit logs.
- Secure hosting environments with routine updates.
Note: No system is completely immune to breaches. You use Flyercooker App at your own risk.
7. Rights of Users
Under applicable laws, you have the right to: - Request access to your data.
- Request correction or deletion of inaccurate data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request portability of your personal data.
Contact ellanextgroup@gmail.com for any such requests.
8. International Transfer of Information
Some of your data may be stored or processed in locations outside India where our service providers operate. We ensure that such transfers are protected by appropriate safeguards as required under applicable law.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any material changes will be communicated via email or platform notice. Continued use of the service after updates constitutes your acceptance of the revised policy.
For any privacy concerns, questions, or data requests, please contact:
Email: ellanextgroup@gmail.com
Company: Ellanext Group